Turn every customer touchpoint into an interactive, measurable experience — across RCS, SMS, and email, embedded directly inside the software you're already running.

Your customers expect more than a plain text from an unrecognized number. They expect verified senders, branded messages, and buttons that let them act without leaving the thread. The Messaging Module delivers RCS, SMS, and email as a unified communication layer inside GOLDPoint, Launcher, FSS, or any system you're already running. No new platform. No new login. Messaging that lives where your workflow does.

RCS Messaging coming in Spring 2026.

Your competitors will have RCS soon. Crypton already does.

SMS Was a Starting Point. Your Customers Expect More.

For years, business messaging meant a plain text from an unrecognized number. No branding. No context. No way to act without leaving the app. Customers have learned to ignore these messages — or worse, mistake them for spam. Meanwhile, the standard has moved. RCS (Rich Communication Services) brings verified business identity, rich media, tap-to-act buttons, and read receipts to the native messaging app already on your customer's phone. No app to download. No new interface to learn.

Your competitors will have RCS soon. Crypton already does. The Messaging Module supports RCS, SMS, and email today — with automatic SMS fallback when a device or carrier hasn't yet adopted RCS. That means you send once, and the platform delivers the best experience the recipient's device can handle. This is the communication layer your customers are already expecting, and the one your workflows have been waiting for.

How the Messaging Module Works

No new platform. No new logins. Messaging that fires from inside the workflow you already use.

Trigger

A workflow event fires inside your existing software — loan stage change, appointment scheduled, document awaiting signature. No manual intervention required.

Compose

Choose your channel: RCS with rich media and buttons, SMS with auto fallback, or email — from templates or workflow data.

RCS SMS EMAIL

Deliver

RCS first, SMS fallback automatic. Email sent in parallel or as primary, depending on workflow config. One trigger covers all.

Measure

Delivery confirmed. Read receipts received. Email opens tracked. Responses logged inside your existing system — no separate dashboard.

What You Can Do with the Messaging Module

RCS-first. SMS fallback. Email coverage. Embedded. Compliant.

Rich Media Messaging

Send images, videos, PDFs, and branded visual content directly in the message thread — no link required.

Suggested Replies & Action Buttons

Add tap-to-reply options and deep-link buttons so customers can respond or take action without leaving the thread.

Verified Business Identity

Messages arrive with your verified business name and branding — not an unknown number.

Delivery & Read Receipts

Know when messages are delivered and read. No more guessing.

Typing Indicators

Real-time indicators when your team is composing — adds conversational context to high-touch interactions.

Group Messaging

Send to multiple recipients simultaneously or manage group threads for multi-party transactions.

SMS Fallback

When a device or carrier doesn't support RCS, the platform automatically delivers via SMS. One send, best available experience.

Security & Encryption

End-to-end encryption. Meets the security requirements of financial and regulated industries.

Consent & Compliance

Built-in TCPA consent management, opt-out handling, and compliance logging.

APIs & Integration

API-first architecture. Integrates with GOLDPoint, Launcher, FSS, and any qualifying software platform.

Scalability

Handles message volume from a single-location dealer to an enterprise lending platform without configuration changes.

Available Now — Email

Transactional & Notification Emails

Automated emails triggered by workflow events — confirmations, reminders, alerts — sent from inside your existing system. No separate ESP required.

Email Templates

Branded, responsive templates configurable per workflow. Consistent look and feel without manual formatting.

Delivery Tracking

Open and delivery tracking logged in your existing system. No separate email dashboard.

Already running inside leading platforms. Ready to run inside yours.

The Messaging Module is API-first and built for integration. If your software serves consumer finance, auto, or lending customers, adding RCS, SMS, and email as a native feature takes weeks — not months.

White-label ready — deliver messaging under your own brand
Multi-tenant architecture — supports dealer groups, lender networks, and enterprise deployments
TCPA compliant out of the box — no compliance buildout required
Documented API — structured for clean integration into your existing codebase
Dedicated integration support — we work alongside your team through launch

RCS, SMS & Email Business Messaging - Built into Your Software