Privacy Policy

Privacy Policy

Our privacy commitments apply to everyone who has a relationship with Crypton Mobile, LLC — including customers and website visitors. This Privacy Policy, appearing in FAQ format below, identifies and describes the way Crypton Mobile, LLC (“Crypton Mobile”, “we”, “our” and “us”) uses and protects the information we collect about customers and users.  The term “you” or “your” includes any of your subsidiaries, affiliates, employees and parent or legal guardian.  All use of Crypton Mobile products and services (including, but not limited to: E-Signature Services, E-Vault Services, SMS, Email, Artificial Intelligence, Machine Learning, Short Links and Identity Verification), as well as visits to our websites, are subject to this Privacy Policy.

What information do we collect?

When you use our services, we collect certain information about your activity and the messages that you send and receive. This information may include the intended recipients of messages from you, senders of messages to you, dates of a message, times of a message, information about your interactions with messages, information about attempts to screen capture (e.g., by a recipient of your message(s) or by you), information about which contacts you interact with. This information may also include information about the specific device you use to accessor use our services, such as IP address, operating system, Internet browser type, language, other applications running on your device, hardware type, MAC address or another unique identifier, network information, device phone number, mobile carrier, and location.

We also collect information from you when you use any of our services, register on our site or place an order.  When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To process transactions and to provide you with our services;
  • To communicate with you via text, email, social media sites, microblogging sites, messaging apps or any other agreed upon method of communication
  • The contact information you provide for order processing, will only be used to send you information and updates pertaining to your order; and
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database only to be accessible by those authorized with special access rights to such systems. We do not sell or share any sensitive information or data (such as social security numbers, bank statements, credit reports, etc,) with third parties as further detailed below.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your information, especially all personally identifiable information, we cannot guarantee the security of your personal information transmitted through our site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Do we use cookies?

Yes — cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process transactions and to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety. In other circumstances, we may provide your personal information to other third parties for purposes such as:

  • Responding to 911 calls and other emergencies;
  • Complying with court orders and other legal process;
  • To assist with identity verification, and to prevent fraud and identity theft;
  • Enforcing our agreements and property rights; and
  • Obtaining payment for products and services that appear on your statements, including the transfer or sale of delinquent accounts to third parties for collection.

Notwithstanding the foregoing, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Accuracy of Personally Identifiable Information

We strive to maintain the accuracy of any personally identifiable information that may be collected from you and will use our commercially reasonable efforts to respond promptly to update our database when you tell us the information in our database is not accurate. It is your responsibility to ensure that such information is accurate, complete and up-to-date. You may obtain from us, by mail or email, the information in our records. If you wish to make any changes to any personally identifiable information you have provided to us, you may do so at any time by contacting us at support@cryptonmobile.com. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical.

Third party Websites

From time to time, Crypton Mobile may reference or provide links to third party websites. We are not responsible for the third-party websites, and you should review the privacy policies posted on such sites. Please be aware that Crypton Mobile does not control, nor are we responsible for, the privacy policies or information practices of third parties or their websites.

Business Transfer

Crypton Mobile may, in the future, sell or otherwise transfer some or all of its assets to a third party. Your personally identifiable information and/or technical information we obtain from you may be disclosed to any potential or actual purchasers of such assets and/or may be among those assets transferred.

Online Privacy Protection

As part of our Online Privacy Protection, all users of our services may make any changes to their information at any time by contacting us directly at the email address provided above, or via United States Mail at the following address:

Crypton Mobile

725 Broad Street

Augusta, GA 30901

Children’s Online Privacy Protection Act

Our websites are not designed to attract children under the age of 13. To this end, we do not knowingly collect personally identifying information from anyone under the age of 13 unless we first obtain permission from that child’s parent or legal guardian.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website or through the services we provide, and not to any other information collected offline.

Your Consent

By using our services and/or our website and voluntarily providing your personally identifiable information to us, you consent to the collection and use of such personally identifiable information as set forth in this Privacy Statement. If you do not agree to the terms of this Privacy Statement, please do not provide us with any information and do not use our services or our website.

Opt-Out

You may opt out of receiving materials or other communications from us by following the opt-out link provided in any text message or email received, or by contacting us at support@cryptonmobile.com.

Changes to our Privacy Policy

This policy was last modified in September of 2021. We reserve the right, at any time, to modify, alter, or update this policy, and any such modifications, alterations, or updates will be effective upon posting. In the event we modify this Privacy Statement, your continued use of our site will signify your acceptance of the modified Privacy Statement.

Contacting Us

We are happy to address any questions or concerns you may have about our privacy practices and policies. You may e-mail us at  support@cryptonmobile.com or write to us at the address below. If you believe you have been aggrieved by any act of ours in violation of the law, we encourage you to contact us directly at either of these addresses to resolve your question or issue.

Crypton Mobile

725 Broad Street

Augusta, GA 30901

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